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1、1 2 Gen Z,or as its spending habits and patterns will show Spend Z,is the generation to track today and for years to come.Almost 25%of the population,Gen Zers are a global force set to bring the most money to the consumer spending class by 2030.If youre going to grow with Gen Z,youre going to need a
2、 full view of whats now and whats next.3 05 Introduction Spend Z:Gen Z Changes Everything 07 Gen Z Decoded The Weight of Gen Z What Else Makes Gen Z Unique?What Values Matter Most to Gen Z?HowGenZsRealitiesandPerceptionsInfluencePurchase13 Gen Z Spending Priorities Near-Term Snapshot(0-2 Years)What
3、is Gen Z buying?Whats fueling Gen Z purchase behaviors?Mid-Term Outlook(2-10 Years)New life stages and their impact Must-have products for Gen Z Long-Term Perspectives(10+Years)26 Five Strategic Considerations GenZInfluenceonPrivateLabelGrowth GenZersSphereofInfluenceonHouseholdPurchases Gen Z Purch
4、ase Patterns vs.Other Generations Must-Leverage Marketing Channels Securing Lifelong Brand Loyalty32 The Big Takeaway for Brands and RetailersTable of ContentsClick on the contents to navigate 4 Thank you for the opportunity to share Spend Z:A Global Report with you.We know that,like Gen Z,your atte
5、ntion is pulled in multiple directions.Were confident that this first-of-its kind report,a collaborative effort between NielsenIQ,GfK,and World Data Lab(WDL),will be well worth your time.While you might think you know Gen Z or as its spending habits will show,“Spend Z”our comprehensive analysis reve
6、als that theres much to learn about this growing consumer cohort.With their spending power projected to grow to an estimated$12T by 2030,Gen Z will have a significant influence on the products manufacturers and retailers sell in the near future,while emerging as a critical and largely untapped lever
7、 of growth.Spend Z is tailored to assist retailers and manufacturers in the consumer-packaged goods(CPG)and tech and durables(T&D)industries in nurturing and maintaining loyalty among Gen Z consumers worldwide.From deciphering their digital behaviors to their revealing values and purchasing habits,S
8、pend Z provides a comprehensive toolkit for forging meaningful connections with this influential demographic.We believe that tapping into Gen Zs spending potential today will put your brands on a trajectory for future success.Our teams are passionate about this Gen Z study and welcome any questions
9、you may have regarding the research or how to strategically engage with Gen Z.Together,lets uncover the insights that will propel your business forward in the era of“Spend Z.”A W E LCO M E N OTE F RO M:Marta Cyhan BowlesWolfgang FenglerMarta Cyhan BowlesChief Communications Officer and Global Head o
10、f Marketing COE,NielsenIQWolfgang FenglerCo-Founder&CEO,World Data Lab5 For decades,retailers and manufacturers alike have analyzed generational spending to uncover key insights into what(and how)consumers around the world purchase.Every generation is comprised of unique attributes and shared values
11、,which,over time,translate into generational spending patterns that differ from prior generations.The study of these spending patterns assists organizations in pulling in new cohorts of customers while making proper downstream investments to build early loyalty loyalty that could help sustain revenu
12、e today,tomorrow,and long into the future.While generational spending patterns are a cited top priority for organizations,the vast majority of both retailers and manufacturers remain focused on capturing todays dollar.This study,a collaboration between NIQ,GfK and World Data Lab,will examine how to“
13、unlock”future spending from what will be the largest and wealthiest generation in history:Gen Z.Further,this study should serve as a guide to help retailers and manufacturers in the consumer-packaged goods(CPG)and tech and durables(T&D)spaces build interest,foster engagement,and maintain loyalty fro
14、m Gen Z by tapping into the spending potential of this highly nuanced generation a spending potential forecasted to reach$12 trillion USD by 2030.Spend Z:Gen Z Changes Everything Introduction To accomplish this task,C-suite executives(and their strategists)must be equipped with industry-leading,acti
15、onable data and insights that will grant them the confidence that their down-market investments in Gen Z(and other maturing generations)will result in sustained,incremental future revenue;notably,without sacrificing todays revenue opportunities.Enter NIQ.6 Its the largest generation to date and will
16、 likely be the largest ever It will be the wealthiest generation ever It will have the fastest growth in spending power It will overtake Boomer spend by 2029Why You Should Focus on Gen Z:Those who want to capture Gen Z spend tomorrow must invest today.Gen Z is roughly defined as anyone born between
17、1997 and 2012(currently aged 1227).The generation born after Millennials and before Gen Alpha,youve likely heard Gen Zs members described as obsessed with their phones,broke,and never leaving home,to name just a few common preconceived notions.The data tells a far more complex story,however one that
18、 will dispel some myths and affirm some truths about this trending generation.As an ever-increasing number of Gen Zers make their way into the consumer class,1 this generation will play a critical role in the products manufacturers and retailers sell.Indeed,in the next decade,per capita Gen Z spend
19、will grow at a CAGR of 4.02 percent at exactly twice the speed of previous generations.1 Consumer class is defined as anybody spending over$12/day in 2017$PPP To unlock spending from Gen Z,its critical that we ground ourselves in who they are,where theyre focused,what motivates them,their size today
20、,and their size tomorrow.Meet 7 Exhibit 1Gen Z is the largest generation that will ever exist Gen Z is influencing household purchases at a disproportionate rate compared with previous generations,which translates to significant spending power.The economy is worrying members of Gen Z,and value is pa
21、ramount when attempting to influence them to make purchasing decisions.There are“Say-Do”consumption gaps between what Gen Zers claim they want and what they actually purchase.Read on to further explore these attributes.Gen Z At-a-Glance Gen Z will be the largest,wealthiest,and highest spending gener
22、ational cohort in history.World Data Lab research shows that Gen Z is the largest generation in history and will likely be the only generation ever to reach 2 billion people,or roughly a quarter of the total global population(Exhibit 1).This statistic alone proves that this demographic is a force to
23、 be reckoned with.Source:World Data Lab,Generations ForecastsGen Z Decoded The Largest Generation Ever:2 Billion Gen Zersof the worlds population25%Born 1997-2012The Weight of Gen Z Gen Z is also unprecedentedly wealthy.The average American 25-year-old Gen Zer has an annual household income of over$
24、40,000,rendering them“better off”than Millennials were at the same age,and placing their income at+50%above Baby Boomer income when Boomers were 25 years of age.43 Exhibit 2But income doesnt equate to spending.So,what about global Gen Z spend?To get an accurate gauge on current Gen Z spending power,
25、we leveraged Purchase Power Parity(in constant 2017 international dollars)to compare prior generations spend at the same life stage of current-day Gen Zers.This allows us to standardize to 2017 prices,using an average consumer“basket”of goods to account for inflation.The result?Accurate comparabilit
26、y across countries,trended over time providing precise economic forecasts and eliminating distortions from inflation and currency fluctuations.Following this analysis,Gen Z also emerges“richer”than generations that preceded it at the same life stage.When you couple this with the income advantages pr
27、eviously discussed,theres no question:Gen Z is the wealthiest generation to date.Today,Gen Z accounts for approximately 17.1%of the total global spend of$57.6 trillion USD.By 2030,that number will grow to 18.7%.Total global spend is also projected to increase by 2030 to$67.2 trillion USD.to$12.6 tri
28、llion USD by 2030.Total Gen Z spending will explode from$9.8 trillion USDtoday.2030Today2034By 2034,Gen Z will add almost$9 trillion USD in spending globally,more than any other generation.Exhibit 3Gen Z is the generation growing the mostSource:World Data Lab,Generations ForecastsGenerational popula
29、tion,spending and consumption Global 2024 and 2030Source:World Data Lab,Generations Forecasts9 What Else Makes Gen Z Unique?Largest generation ever Fastest growing spend First truly digital natives Most globally influential Racially,ethnically diverse Majority non-WesternGen Z is digital first,highl
30、y“non-Western,”and spans various life stages;in other words,this demographic is anything but a monolith.Gen Z has never known a life without immediate,open access to information through technology,which makes it the first truly“digitally native”consumer cohort.This also makes it arguably the most gl
31、obally influential generational cohort of all time.And,as we will explore later,that influence directly shapes the consumption behaviors of other generations.Gen Z is currently straddling childhood and adulthood,so those at the top end are in their twenties and might be buying their first home or ha
32、ving their first child,while the youngest members are just finishing elementary school.Understanding where Gen Z is currently positioned,from a life stage perspective,surfaces as critical because generations dont dictate spending,per se.Rather,life stage dictates spending for different cohorts withi
33、n a generation.So why not focus solely on life stages over generations Gen Z or otherwise?Well,as consumers age within their generation,they move through the various life stages that dictate spend,but their consumer behaviors and preferences still broadly align to their generations core beliefs,aspi
34、rations,and lifestyles.Studying and understanding Gen Zs preferences equips us with the foresight essential to delivering the products and services this ever-evolving generation will demand as its members advance though their life stages.Exhibit 4Comparison of generational vs.age group spending(2000
35、-2050)Though Gen Z will have the fastest growing spend(when compared to other generations),people aged 60+will comprise the largest share of world spending.Source:World Data Lab,Generations Forecasts10 Authenticity is a top value for Gen Z.5 This is highlighted when we examine Gen Zs idea of celebri
36、ty which has shifted from past generations,such that they are more interested in authentic relationships with social media influencers and brands rather than traditional Hollywood celebrities.In fact,“Being true to yourself”is the number one ranked description of success for Gen Z globally.6 Relatio
37、nships also manifest differently for Gen Zers.Their digital connectedness lends itself to virtual engagement,sometimes at the cost of in-person relationships.This has led to increased rates of isolation/loneliness and the deprioritization of values like enduring love,romance,and sex.7 Because of thi
38、s,belonging and self-esteem have also emerged as top values Gen Z prioritizes when seeking products from both manufacturers and retailers.The weight of Gen Zers concerns about the economy,climate change,and other global issues(combined with the far-reaching impact of social media)has resulted in a r
39、eported strong sense of identity thats highly linked to social causes and has left Gen Z to grapple with a profound sense of pessimism.This advocacy doesnt always find its way into the generations spend,however.What Values Matter Most to Gen Z?How Gen Zs Realities and Perceptions Influence PurchaseE
40、merging markets play a disproportionate role among Gen Z consumers.Only 10 percent of Gen Zers are from North America or Europe(Exhibit 5),and only 44 percent of Gen Zs total spending comes from Western countries(North America and the EU),making it the first generation ever to have less than half of
41、 its spend coming from Western nations.Exhibit 5 Source:World Data Lab,Generations ForecastsGen Z is the least Western generationThe diversity of Gen Zers also comes through in their social and cultural values.Compared to Millennials,2 7.7 percent more Gen Zers identify with the LGBTQ+community,3 an
42、d in some countries,like the U.S.,they are less likely to affiliate with established religions.411 For instance,Gen Zers report being concerned about the climate and environmental justice(with 77 percent of Gen Zers saying they wont buy from countries with poor environmental standards),but their out
43、sized consumption of fast fashion and the latest tech gadgets are at odds with these stated priorities8 thus revealing a clear“Say-Do”consumption gap.More on this gap in a moment.When it comes to Gen Zs perception of the economy,Gen Z has the“least positive outlook.of any generation,”according to a
44、survey by McKinsey.9 The global economy has been tenuous,and Gen Zs outlook reflects this.Four of the top five concerns for Gen Z in 2023 were economic.10 These fears are undoubtedly influenced by the COVID-19 pandemic as many Gen Zers had someone in their household lose a job or take a pay cut.11 W
45、hat insights emerge when we overlay the macroeconomic influences on Gen Z with Gen Zs reported priorities and actual spending habits?Phrased differently:How can we bridge the“Say-Do”gap to win future Gen Z spend?As we mentioned,Gen Z has a heightened awareness of“value,”and value is relative for eve
46、ry generation.Thus,the goal for retailers and manufacturers is to increase the perception of value for the products you sell.How do you accomplish this task?In our 2024 Global Consumer Outlook Report,we asked consumers(of all generations)what matters most to them when it comes to their purchasing ha
47、bits.Unsurprisingly,affordability ranked first.However,keeping in mind that value is relative,we know this is not the full story.Product attributes become paramount to increasing this perception of value with consumers.A single product attribute and/or claim that is“stacked”with claims perceived as
48、highly valuable to consumers(e.g.,hygiene,safety,and health-related claims)can raise consumers perception of value more than attempts to win on a single attribute in isolation.Thus the“stacking”of these attributes can provide a key advantage when attempting to bridge the“Say-Do”gap for Gen Zers.To u
49、nderscore this point,products with multiple(two or more)sustainability attributes saw a 2.5 times higher sales lift than products that carried only a single sustainability claim.What is perhaps even more compelling for organizations looking to gain incrementality with Gen Zers is that the least comm
50、only reported priorities relative to product attribute claims(e.g.,“carbon zero”)saw the fastest growth when“stacked”with at least one additional claim.Say:Do:buy fast fashion and the latest tech gadgets.77%of Gen Zers say they wont buy from countries with poor environmental standards.“Say-Do”consum
51、ption gap:Carbon Zero Recycled MaterialsStacking claims and/or attributes(two or more)increases the perception of value to consumers a key advantage with Gen Zers.Bridging the Say-Do gap:12 When we layer this broader generational consumption data with what we know about Gen Zs spending priorities(fo
52、r example,we know that“they prefer to buy sustainable brands,and theyre willing to spend 10 percent more on sustainable products”),we get a truly exciting opportunity for brands and retailers looking to grow revenue in the short-,mid-,and long-term.Keep in mind that winning attributes will vary grea
53、tly across geographies and socio-economic cohorts within the global Gen Z population;language differences,lifestyles,cultural norms and preferences all shape value perceptions and have great potential to impact the reception of your product or brand.There is no one-size-fits-all approach to driving
54、value.However,to win future Gen Z dollars,you need to start investing in data that will drive innovation and set the stage for you to build the attribute stacks that will inspire future Gen Z spend.Key executive takeawayInvest in data that reveals the attributes Gen Zers are actually gravitating tow
55、ard(e.g.,cruelty free,sustainable,etc.).Be cautious,however,that you arent simply investing(or over-investing)in attributes Gen Zers merely claim they are prioritizing.What they report and how they spend do not always align.Exhibit 6U.S.CPG sales growth vs.a year agoSource:NIQ Retail Measurement Ser
56、vices,NIQ Product Insight,powered by Label Insight,Total US xAOC;52 weeks ended Feb.24,2024 vs.a year ago Gen Zers prefer to buy sustainable brands,and theyre willing to spend 10%more on sustainable products.13 While Gen Z currently makes up one quarter of the global population,its spending in 2024
57、only accounted for 17.1 percent of total spend.12 However,global trends dont translate to each region as vast differences exist in the generational compositions of countries.Gen Z currently has a more significant share of spend in Sub-Saharan Africa and countries like India,where it makes up a more
58、substantial portion of the population(Exhibit 7).In both the near and mid-term,Europe and North America will continue to skew older relative to spend.Near-Term Snapshot(0-2 Years):What(and How)Is Gen Z Buying Today?As with every other generation,Gen Zs spending priorities will continue to evolve ove
59、r time.Manufacturers and retailers need to understand what is important to Gen Z today,as well as forecast what will matter to them in the future.Product and innovation pipelines depend upon accurate data forecasts to anticipate generational needs,so lets look at what the research reveals about the
60、Gen Z opportunity today,in the mid-term,and for decades to come.So how many global dollars are on the table for retailers and manufacturers when it comes to Gen Z spending in 2024?$9.8 trillion USD.13Exhibit 7 Consumer class spending total:2024Source:World Data Lab,Generations ForecastsGen Z Spendin
61、g Priorities 14 Before we explore which categories Gen Z is most frequently buying today,we should note that“down-market”investment is critical for organizations looking to woo Gen Z in the mid-and long-term.If done correctly,retailers and brands can gain incrementality on the$9.8 trillion dollar sp
62、end of today,while investing in the explosive spending growth of Gen Z tomorrow.Exhibit 8 Rank*of attitudes by generationsSource:GfK Consumer Life Global 2023,E1/J1/M1(global=18 countries):*based on a list of 43 attitudinal statements.Gen Z.more prone to brand exploration and they look for novelty a
63、nd fun in everyday products.Ongoing engagement strategies should include both incremental and disruptive innovation for product“freshness”and playful yet authentic advertising campaigns that speak directly to Gen Z.Remember Gen Zs values:value,quality,and authenticity.Key executive takeaway15 Today,
64、most Gen Zers begin their shopping journey online,14 highlighting just how important digital channels are for marketers looking to court their spend.Social media is a shopping destination for Gen Zers,with 53 percent saying theyve used“buy”buttons on social media networks.15 Indeed,Gen Z ranks onlin
65、e reviews from other shoppers as the most important factor when shopping,16 with many of those reviews published directly on social media via influencer and peer posts.One interesting insight is that although Gen Z consumers begin their shopping journey online and are heavily influenced by social me
66、dia,their share of mass merch(in-store)dollars is higher than every other generation before them.17 Together,their in-store mass merch and grocery purchases make up almost 50 percent of their share of dollars,proving that brick-and-mortar shopping remains vital,and that Gen Z will be the purest“omni
67、”shopping generation to date.In-store mass merch and grocery make up50%of dollar share53%Theres never been a generation more worthy of omni-channel investment(and garnering the correct data to fuel your omni strategy)than Gen Z.Theyre digital,theyre in-store,theyre looking to social commerce,and the
68、yre direct-to-consumer.Theyre also informed and influential.You need to be everywhere to fully unlock Gen Z spend,and that means your spend has never had to work harder.Key executive takeawayof Gen Zers say they have used“buy”buttons on social media networks1516 To understand how Gen Z is purchasing
69、 today(particularly as it relates to other generations),we should start with what the average“world”consumer is spending in 2024 at a category level,irrespective of generation.This begs the question:How does Gen Z compare to the average“world”consumers spend?What is Gen Z buying?A“world”consumer spe
70、nds$13.8k USD per year Yearly per capita global spending in 2024 disaggregated into spending categories for the consumer classSource:World Data LabExhibit 9 17 Other health and nutrition categories also matter a great deal to Gen Z,having a large impact on both T&D and CPG.T&D manufacturers and reta
71、ilers should take note that over half of Gen Z has used a fitness or exercise app,and 17 percent have used a fitness band to track health and fitness information.20 Despite their youth,members of Gen Z rank“good health”as number one among the definitions of the“Good Life”and recognize that natural i
72、ngredients are healthier.Exhibit 10 Beauty-Social Media Purchasing by GenerationSource:NIQ US Gen Z survey,Aug 2022,Q14 For the purposes of illustration,well highlight U.S.-specific categories where Gen Z is over-indexing.In the T&D space,Gen Z is spending more on electronics than on household appli
73、ances.18 Headphones/headsets and mobile computing are their most purchased categories,with a spend comparable to Millennials and Gen X.On social media,health and beauty is the most popular category for Gen Z.This year,81 percent of TikTok dollar sales are expected to come from health and beauty,soli
74、dfying it as a key Gen Z category for both brands and retailers.19 Below is an example of social medias outsized impact on Gen Z purchase decisions for beauty products compared to previous generations(Exhibit 10).of Gen Zers have used a fitness or exercise app,and.50+%17%have used a fitness band to
75、track health&fitness information2018 Exhibit 11Purchase Drivers by GenerationSource:NIQ US Gen Z survey,Aug 2022,Q9Whats fueling Gen Z purchase behaviors?As mentioned,“the environment”matters to Gen Z,with sustainability falling under that banner.However,price and quality are more influential driver
76、s of Gen Zs actual purchase decisions,as seen in our survey below on food purchase drivers(Exhibit 11).Their age and economic concerns are likely influencing the need for sale and“lowest price”products today,but as their economic outlook strengthens and more of Gen Z enters the workforce,these drive
77、rs will likely continue to evolve making relevant product attributes increasingly important.19 Exhibit 12Gen Z is the fastest growing generation and will spend at unprecedented rates.Source:World Data Lab ForecastsCPG and T&D manufacturers and retailers need to know which regions Gen Z will dominate
78、 by 2030 so they can adjust their innovation and marketing plans to cater to Gen Z spending potential appropriately.Key executive takeawayMid-Term Outlook(210 Years):What(and How)Will Gen Z Purchase in the Near Future?By 2030,Gen Z will account for 23.2 percent of the global population.21 That equat
79、es to 1.6 billion consumers spending an estimated$12 trillion dollars.Over the next six years,the per capita expenditure of Gen Z will grow the fastest(Exhibit 12).When they reach age 25,their mean and median spending per capita in the U.S.will outpace prior generations.22 In addition,by 2030,Gen Z
80、will contribute more wealthy people than Millennials to every region in the world dispelling the often-asserted myth of Gen Z being the“most broke generation ever.”23 By 2030,Gen Z will account for 1.6 billion consumers spending an estimated$12 trillion dollars.21Myth:“.most broke generation ever”23
81、And Gen Z will become the highest consumer spending class in many regions in 2030.20 Tipping pointsFor simplicity,lets refer to Gen Z dominance in consumption(relative to other generations),by region,as“tipping points”.*To help organizations better understand how to make the adjustments in innovatio
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